VIDEO: Loews Hotel CEO Jonathan Tisch: "A-ha" moment "is when the consumer connects with the product"

March 8th, 2007

One of the most successful chief executives in the multibillion-dollar travel and tourism industry, Jonathan Tisch embodies the innovation and partnership key to success in challenging business environments. Chairman and CEO of Loews Hotels, he has engineered the highly profitable expansion of the luxury chain by infusing all of his hotels and resorts with an acclaimed corporate culture that places high value on “partnerships” with employees, customers and communities. In 2007, he penned “Chocolates on the Pillow Aren`t Enough: Reinventing the Customer Experience” (Wiley), emphasizing the customer experience in creating consumer loyalty.


CLICK TO VIEW VIDEO OF LOEWS HOTEL CEO JONATHAN TISCH, ON NBC'S “TODAY” SHOW

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