Generating Profits, Social Impact and Smiles

January 12th, 2012

Huffington Post
By David Hessekiel
Jan. 12, 2012

Way back in 1959, R&B singer Lloyd Price released his biggest hit, a song called “Personality,” in which he explains that he’s hopelessly in love with a girl because she’s got such personality. (Click here for a refresher.)

Me, I’m a fool for entrepreneurs who build joyful brands with personalities that emphasize a commitment to caring for others.

To start the year off on an inspirational note, here are three examples of causepreneurs who’ve built beloved, successful companies that simultaneously generate profits, social impact and smiles.

Kenneth Cole — A strong advocate for community-building and social change, designer Kenneth Cole has made his company into a powerful public awareness vehicle for such issues as AIDS, homelessness, gun safety and women’s rights.

Instead of getting on a high horse and preaching about his favorite causes, however, Cole has a long history of creating advertising with a wry, provocative voice that makes it instantly recognizable and memorable. For example:

One of his earliest AIDS-related print ads from the 1980’s told consumers: “Our shoes aren’t the only thing we encourage you to wear.” alongside a graphic of a condom.

A 1997 ad addressing the abortion issue stated, “It is a woman’s right to choose. After all, she’s the one carrying it.” above a photograph of two handbags.

Most of Cole’s tongue-in-cheek copy has generated its desired impact, but some ads have generated negative backlash. In the company’s online ad archive, Kenneth Cole recalls the public relations drubbing he took over a 1990 ad issued at the time of the freeing of Nelson Mandela. “A nation of people improved their standing overnight. All without a Semi-Annual Sale.” read the copy beneath a picture of the African leader. The ad was slammed by some for, among other things, oversimplifying the difficult road ahead for South Africa. Cole says he and his team “neglected to check our facts or even our sensitivity radars.”

Such setbacks haven’t silenced Kenneth Cole. He has an admirable record of owning up to mistakes, apologizing and moving on.

Ben & Jerry’sBen Cohen and Jerry Greenfield no longer own their eponymous ice cream brand (it’s now a division of Unilever), but their blending of social consciousness and playfulness lives on. (After all, one of their longtime mantras has been “If it’s not fun, why do it?”)

The naming of special flavors aligned with environmental and social causes is just one of the clever ways the company does this. A few examples:

Phish Food — launched in 1997, this chocolate and marshmallow concotion named after the musical group Phish donates the group’s royalties from ice cream sales to environmental efforts in the Lake Champlain area.

One Sweet Whirled — In 2002, Ben & Jerry’s teamed up with The Dave Matthews Band and to fight global warming and launch a caramel and coffee flavor. The accompanying multifaceted campaign — a play on the band’s song “One Sweet World” — urged people to “Fight Global Warming: Lose 2,000 Pounds!” (by reducing their CO2 emissions.)

Hubby Hubby — In 2009, Ben & Jerry’s celebrated the legalization of gay and lesbian marriage in its home state of Vermont by symbolically renaming its popular “Chubby Hubby” flavor “Hubby Hubby.” Working with marriage equality advocate Freedom to Marry, Ben & Jerry’s backed a major publicity push to raise awareness of the issue across the county. As then CEO Walt Freese put it, the move by Vermont was “something worth celebrating with peace, love and plenty of ice cream.”

Read more